Wednesday, 18 January 2012

EXAM - Risk Management Concerns

Which of the following should NOT be a concern of Risk Management?

A. To ensure that the organization can continue to operate in the event of a major disruption or disaster
B. To ensure that the workplace is a safe environment for its employees and customers
C. To ensure that the organization assets, such as information, facilities and building are protected from
threats, damage or loss
D. To ensure only the change requests with mitigated risks are approved for implementation



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Answer: D

Risk is often defined as  the uncertainty of outcome, whether positive opportunity or negative threat.
The objective of Risk Management is to identify, assess and control risks. This includes analyzing the value of assets to the business, identifying threats to those assets, and evaluating how vulnerable each asset is to those threats.

Risks are addressed within several processes in ITIL but there is no dedicated Risk Management process and risk management is often called "lost process of ITIL V3". However, ITIL v3 does call for coordinated risk assessment exercise.

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