EXAM - Service Transition processes

Service Transition contains detailed descriptions of which processes?

A. Change Management, Service Asset and Configuration Management, Release and Deployment Management

B. Change Management, Capacity Management Event Management, Service Request Management

C. Service Level Management, Service Portfolio Management, Service Asset and Configuration Management

D. Service Asset and Configuration Management, Release and Deployment Management, Request Fulfilment

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Answer: A

Following processes are part of the Service Transition:

• Change Management 
• Change Evaluation
• Project Management (Transition Planning and Support)
• Application Development 
• Release and Deployment Management 
• Service Validation and Testing 
• Service Asset and Configuration Management 
• Knowledge Management